Privacy Policy
Last updated: September 4, 2026
Longplay Studios respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us or use our services.
1. Who We Are
This website is operated by:
LONGPLAY d.o.o.
Longplay Studios
Odranska 10
Hrašće Turopoljsko
10020 Zagreb, Croatia
Website: longplaystudios.com
Email: info@longplaystudios.com
Phone: +385 91 781 1391
LONGPLAY d.o.o. is the data controller responsible for personal data processed through this website and in connection with inquiries submitted to Longplay Studios.
2. Personal Data We May Collect
We may collect personal information that you voluntarily provide when you contact us, request information about our services, request a quote or communicate with us regarding a project.
Depending on how you contact us, this information may include:
your name
email address
phone number
company, artist, label or production name
information about your music, film or audio project
files, links or other materials you choose to provide
other information contained in your message or inquiry
We only ask you to provide information reasonably necessary to respond to your inquiry or provide the requested service.
3. Information Collected Automatically
When you visit our website, certain technical information may be processed automatically by our website platform and related services.
This may include:
IP address
browser and device information
operating system
referring website or URL
pages visited
date and time of access
website usage and performance information
Our website is hosted using Squarespace, which may process technical information and use cookies necessary to securely operate and deliver the website.
Where analytics or performance cookies are enabled, information about website traffic and usage may also be collected in accordance with your cookie preferences and applicable law.
4. How We Use Your Information
We may process personal information in order to:
respond to inquiries and messages
provide information about our recording, music production, mixing, mastering, Dolby Atmos and film sound services
prepare quotes or discuss potential projects
provide services requested by clients
communicate regarding ongoing or completed projects
maintain the security and functionality of our website
understand website usage and improve our website and services
comply with applicable legal and regulatory obligations
establish, exercise or defend legal claims where necessary
We do not sell your personal information.
5. Legal Bases for Processing
Where the General Data Protection Regulation (GDPR) applies, we process personal data only when we have a valid legal basis.
Depending on the circumstances, this may include:
Taking steps before entering into or performing a contract — for example, when you contact us about a recording, mixing, mastering or film sound project.
Legitimate interests — where processing is reasonably necessary for operating our business, responding to inquiries, maintaining our website, protecting our services or communicating with existing and prospective clients, provided those interests do not override your rights and freedoms.
Legal obligations — where processing is necessary to comply with applicable law.
Consent — where your consent is required, including for certain non-essential cookies or similar technologies. Where processing is based on consent, you may withdraw your consent at any time.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Some cookies are necessary for the website to function correctly and securely. These may be used by Squarespace, our website hosting and content management platform.
We may also use analytics or performance technologies to understand how visitors use the website. Where required by applicable law, non-essential cookies will only be used after you have provided the appropriate consent.
You can manage your cookie preferences through the cookie consent options provided on the website and through your browser settings.
Third-party services integrated into the website may also use their own cookies or similar technologies in accordance with their respective privacy policies.
7. Service Providers and Data Recipients
We may use trusted third-party service providers to operate our website, communications and business infrastructure.
These providers may process limited personal information on our behalf where necessary to provide their services.
Our website is hosted and operated using Squarespace.
We may also disclose information where required by law, regulation, court order or a competent public authority, or where reasonably necessary to protect our legal rights.
We do not sell or rent personal information to third parties.
8. International Data Transfers
Some technology and service providers used in connection with our website may process or store information outside Croatia or the European Economic Area.
Where personal data is transferred internationally, we take reasonable steps to ensure that appropriate safeguards required by applicable data protection law are in place.
9. How Long We Keep Personal Data
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, providing services, maintaining business and project records, and satisfying applicable legal, accounting or regulatory requirements.
Retention periods may vary depending on the nature of the information and our relationship with you.
When personal information is no longer required, we will delete, anonymize or securely retain it where deletion is not immediately possible or where continued retention is required by law.
10. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
11. Your Privacy Rights
Depending on applicable law, including the GDPR, you may have the right to:
request access to your personal data
request correction of inaccurate or incomplete personal data
request deletion of your personal data
request restriction of processing
object to certain processing
request data portability where applicable
withdraw consent at any time where processing is based on consent
lodge a complaint with the relevant data protection authority
To exercise your rights, please contact us using the details below.
If you are located in Croatia, you also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (Agencija za zaštitu osobnih podataka — AZOP).
12. Children’s Privacy
Our website and professional studio services are not directed specifically at children, and we do not knowingly collect personal information from children through the website except where appropriately provided or authorized in connection with a legitimate professional project.
If you believe that personal information relating to a child has been provided to us inappropriately, please contact us.
13. Third-Party Links
Our website may contain links to third-party websites, platforms or services.
We are not responsible for the privacy practices or content of third-party websites. We encourage visitors to review the privacy policies of those services before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal requirements.
The current version will be published on this page together with the date of the latest update.
15. Contact
If you have questions about this Privacy Policy, our processing of personal data or wish to exercise your privacy rights, please contact:
LONGPLAY d.o.o.
Longplay Studios
Odranska 10
Hrašće Turopoljsko
10020 Zagreb, Croatia
Email: info@longplaystudios.com
Phone: +385 91 781 1391